Contact Centre Planner: Data-Driven Scheduling (Hybrid)

Merlin Entertainments, West Norwood, Lambeth

Contact Centre Planner: Data-Driven Scheduling (Hybrid)

Salary not available. View on company website.

Merlin Entertainments, West Norwood, Lambeth

  • Full time
  • Permanent
  • Onsite working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 35eb98f0036d426bb1ed27c8e7337827

Location ref: West Norwood, Lambeth

Full Job Description

Merlin Entertainments is looking for a Contact Centre Operational Planner to enhance operational efficiency within our contact centres across the UK. You will leverage analytics to build efficient schedules, optimise staffing levels, and ensure effective resource planning.

The role requires strong analytical skills, experience in resource forecasting, and a creative approach to problem-solving. Employees enjoy benefits such as a Merlin Magic Pass, exclusive discounts, and ongoing training opportunities, making this a rewarding career choice.
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Direct job link

https://www.jobs24.co.uk/job/contact-centre-planner-data-driven-scheduling-hybrid-127318857