Contact Centre Experience Lead - Data and Insights
Merlin Entertainments, Ewell, Surrey
Contact Centre Experience Lead - Data and Insights
Salary not available. View on company website.
Merlin Entertainments, Ewell, Surrey
- Full time
- Permanent
- Onsite working
Posted today, 27 Aug | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: de58b07cef354661b5d699b389d89d7b
Location ref: Ewell, Surrey
Full Job Description
Merlin Entertainments invites applications for the role of Contact Centre Experience Executive at multiple UK locations including Chessington World of Adventures, Merlin Technical Hub and Alton Towers. This permanent, salaried position requires 37.5 hours weekly with shifts 8am-7pm, 5 days out of 7, including weekends.
You will champion contact centre platforms, collaborate with suppliers and operations, and turn data into insights to guide data-driven decisions that enhance guest experiences