Contact Centre Coordinator

Contact Centre Coordinator

Location: Epsom

Employment Type: Full time

Closing Date: 2026-09-16

Posted: Today

Job Reference: JR0101178

Job Details

Title: Contact Centre Coordinator

Support Centre: Epsom Support Centre | Service Centre | Permanent | Full Time

Salary: £25,545.00 per annum

Hours: 37.5 hours per week

Onsite Interview Dates: Friday 2nd October and Thursday 8th October

Start Date: Monday 2nd November 2026

About Nuffield Health

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre.

Role Description

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

What You Will Do

• Expertly handle all contact with our customers, including dealing with inbound calls and emails.
• Be part of an exciting, fast-paced, varied and dynamic environment.
• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm).
• Deliver excellent customer service, every time.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

Our Commitment

At Nuffield Health, we take care of what's important to you.

Application Process

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Call to Action

Apply today… It starts with you.

#s1-Gen

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre. As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

• Be part of an exciting, fast-paced, varied and dynamic environment.
• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
• Deliver excellent customer service, every time.
Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.