Consultants Relationship Manager

The consultant relationship manager will own all management consultant engagement, communications and collaboration building relationships with key stakeholders across multiple organisations covering Wealth Management, Life & Pensions and Asset Management. There are c70+ consultancy firms and c240 individual contacts in the programme covering both the major consultancies across the market and the specialist consultancy firms. The role also covers influencers in market, for example Private Equity and known industry figures. The individual performing this role will be the single point of contact for the business unit, will co-ordinate all consultant engagements and will bring in other FIRM execs / SMEs as required to support in order to generate new business opportunities. This role involves collaboration with our sales, product, IT and marketing teams to ensure they are feeding timely, relevant information to consultants to promote FIRM and its offerings to help build our profile across this segment of the market. The role will also engage with other FIRM business units outside of GIDS to promote such services i.e. Blue Prism. We are looking for a self-starter, a hands-on executer with strong connections within the technology and consultant space with project management and communication skills who can multi-task and confidently manage both internal and external stakeholders to achieve the set goals and objectives. In addition, to the consultants engagement role we will be looking for the successful candidate to support different sales engagements, bid management activities and support winning new business agendas through this consultants channel given the consultants will play a key role in the new business process. Responsibilities: Support our ever-expanding consultant community with industry insights and technological developments from FIRM and ensure they have the tools to effectively share thought leadership, roadmap updates, marketing initiatives and key wins with the consultant community. All consultant contacts are maintained and managed in our internal CRM system called Hubspot with all business activities reported on a monthly basis from here. Establish the 'blue-print' of influencers, decision makers and key individuals within each consultancy firm to enable the right relationships to be established with FIRM and understand who we can influence with FIRM initiatives and nurturing activities to keep consultants engaged, well briefed and to help with future sales agendas. Support the Sales team/s and client team in building strategic consultant relationship plans and initiate regular planning and review meetings with consultants to maximise the relationships and FIRM knowledge across the consultant landscape. Manage consultant related communications, events, and meetings pulling in wider FIRM support where required. This includes supporting consultant research organisations - who require quarterly data from FIRM to feed into various reports. Work with our product team to ensure this is filled in accurately to represent FIRM accurately in market research publications. Support the EMEA sales and marketing team with new consultant materials to raise awareness of our brand and influence.

• Ability to rapidly learn, internalise, and leverage product, marketing, and sales information. While supported by the sales team you should be comfortable explaining the FIRM product suite and strengths.
• Strong organisational, communication skills; comfortable dealing with internal senior management and external stakeholders.
• Be able to work well independently on multiple projects and meet deadlines.
• Able to cope with a fast paced, dynamic environment and constant changing working environment
• Other soft skills: execution oriented, customer-focused, goal-focused, problem solver, detail-oriented, organised, ability to multi-task and effectively manage time, excellent verbal and written communication skills.
• Holds a degree level qualification
• 6 years' experience minimum
  
  As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology., FIRM provides software and software-enabled services for the global financial services industry. Through a combination of organic innovation and strategic acquisitions, we have assembled a comprehensive selection of technology and service capabilities, backed by industry-leading expertise. Since 1995, FIRM has acquired 51 businesses with products, services and/or technologies in existing or complementary vertical markets. Acquisitions include GlobeOp, Advent Software, Citi Alternative Investor Services, Wells Fargo Global Fund Services, DST Systems, Hubwise and Blue Prism. This has created $15bn market capitalisation business with turnover over c$5bn per annum.
FIRM has more than 27,000 employees worldwide. Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia. FIRM provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence. FIRM is the leading independent provider of cloud-based fund administration and wealth management services and software on global basis.


• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career