Consultant

The Junior Consultant in the Workplace Change Management team will play an active role in enabling meaningful cultural change within a London based financial services organisation. They will support the design and delivery of change programmes, frameworks, and interventions that drive the adoption of new ways of working, ensuring these are embedded into everyday behaviours and aligned with the organisation's values and strategic objectives. This is a people focused change role, centred on guiding and supporting the implementation of new working practices across the business. Working closely with stakeholder groups including HR, Corporate Real Estate, IT, and Communications, the Junior Consultant will help bring together the People, Physical Space, and Digital dimensions of workplace transformation. They will contribute to creating clarity, alignment, and engagement across the organisation, supporting colleagues and teams as they transition to new ways of working. The Junior Consultant will join a London based team of 30 Workplace Change Managers and will report to a Senior Workplace Change Manager, who will provide day to day guidance and development support. The role will be primarily aligned to a flagship programme within a confidential financial professional services organisation based in Canary Wharf. As part of a seven person change management team, the Junior Consultant will be expected to work on site two to three days per week to support close collaboration with client stakeholders. In parallel, the role will also provide ad hoc support across a range of other workplace change projects. What you will be doing: The Junior Consultant will support the delivery of a large-scale real estate and workplace change programme, helping to manage the people, process and behavioural impacts associated with workplace and location change. Working under the guidance of senior change and programme leads, the role will contribute analytical, governance and communications support, alongside direct engagement with employees and stakeholders. The Junior Consultant will help individuals understand what is changing, when it will happen, and what it means for them. This includes: Change Delivery

• Support the development and delivery of change management plans aligned to programme milestones
• Coordinate and schedule change activities
• Capture stakeholder feedback, questions, and concerns and ensure these are reflected in change plans
• Act as a visible on-site change presence during key change moments (move days, pilot weeks, launch periods)
• Support training logistics, including scheduling, attendance tracking, and follow up materials
• Lead sessions (supported by the wider change team) of similar cohorts - Grads, Apprentices, etc.
Communication & Employee Engagement
• Engage with a wide range of stakeholders including employees, managers, Real Estate, HR, IT, and suppliers
• Support and prepare material for engagement activities, including town hall presentations, briefings, workshops (face-to-face and virtual), focus groups, drop-in sessions, site visits, training, targeted events, exhibition spaces, and other innovative interventions
• Act as a point of contact for Change Champions or local change networks, supporting them with materials and updates
• Maintain and update FAQs, intranet pages, and change hubs to ensure information remains current and accessible
• Assist with surveys, pulse checks, and informal listening activities
• Draft internal communications, create digital signage, videos and collateral to generate buy-in and excitement. Tailor messages to different audiences, ensuring clarity and consistency
• Respond to employee queries and escalate complex issues appropriately
Analysis & Insight
• Collect, analyse, and interpret data related to impacts, readiness, and engagement
• Support change impact assessments and stakeholder analysis
• Track change adoption and engagement metrics
• Gather quantitative and qualitative feedback throughout the program to inform adjustments
Governance & Programme Support
• Support programme governance by preparing materials for boards, steering groups, working groups and reports
• Maintain programme documentation including action logs, risk and issue registers, and decision logs
What you will need: The Junior Consultant will be required to liaise with the programme team, Change Champions, managers & sometimes senior leaders.


• Change Management: Understanding of change management principles and employee experience. Awareness of the people impacts in large change programmes.
• Communication Skills: excellent verbal and written communication, and active listening.
• Confidence using common analysis and presentation tools (e.g. questionnaire feedback tools, Slido, Miro, Mentimeter), or a willingness to learn new platforms quickly.
• Strong Microsoft Office Skills - Excellent abilities on Excel, PowerPoint and word.
• Cross-functional Collaboration: working with and coordinating diverse teams across different departments and levels.
• Programme Management, Data Analysis & Reporting:
Understanding of programme governance and reporting structures. Ability to support risk, issue, and dependency tracking, monitor progress, and contribute to reporting on the effectiveness of initiatives.
• Accountability and Conscientiousness: Willing to take ownership of tasks and see them through to completion.
• Learning Agility: Curiosity and willingness to learn new tools, frameworks, and ways of working, with openness to feedback and coaching.
Nice to have: The below list is indicative, and we don't expect you'd have direct experience in everything:
• Experience working with Microsoft Project
• Experience delivering and facilitating workshops
• Awareness of or exposure to change management approaches and models (e.g. ADKAR, Kotter)
• Experience supporting organisational, workplace, or ways of working change initiatives (including relocations or real estate programmes)
• Exposure to client facing or stakeholder heavy environments, with an understanding of professional services expectations
  
  Within the UK Consulting arm of CBRE sits our Workplace Change Management practice, an industry-leading team of 150+ professionals worldwide, united by a shared passion for workplace transformation.
What makes us unique is our diversity: many of us have joined from a wide range of industries, including Change Management, Communications, HR, Event Management, Marketing, and Psychology. We're proud of our multicultural backgrounds, technical breadth, and inclusive culture. Together, we help clients navigate change, prepare their people for new ways of working, and inspire the adoption of new behaviours. Our team is growing, and we welcome candidates from all backgrounds who share our enthusiasm for shaping the future of work. We believe that diverse experiences and perspectives are our greatest strength. Even if you haven't been a 'typical' Change Manager before, your passion for people, problem-solving abilities, and experience in guiding others through new initiatives could be exactly what we're looking for…