The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client
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DO :
- Provide assistance in configuration of applications based on client requirements
- Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners
- Plan and execute assigned configuration tasks within deadlines
- Provide system configuration support based on changing business needs
- Assist in system analysis, design, development, and testing activities
- Provide support in developing, implementing and testing patch releases and system upgrades
- Maintenance of the configuration archive and its upkeep
- 100% compliance to configuration standards and procedures
- Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log
- Analyze and resolve configuration issues in a timely manner
- MIS Management, Reporting & Backend Support
- Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders
- Documentation & reporting as per the client need on configuration standards
- Issue resolution in minimum time possible with respect to any modification or change requested by the client
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Deliver
1.
Continuous Integration, Deployment
100% error free on boarding & implementation, throughput %, Adherence to the schedule
2.
Quality & CSAT
On-Time Delivery, Troubleshoot queries
Customer experience, completion of assigned certifications for skill upgradation, Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.