Concierge / Workplace Experience Host

Sodexo

Location: London, EC2R 5BB

Full Time, 40 hours per week, Monday to Friday

Salary: £15.81 per hour

Opportunities for career development

Plus our Sodexo employee benefits package

Position: Concierge / Workplace Experience Host

Euroclear, 63 Coleman Street, London, EC2R 5AN

At Sodexo, we are committed to delivering a high-quality workplace experience that supports our client's brand and business operations. This role plays a key part in creating a professional, welcoming, and efficient environment for employees and visitors at a corporate head office site.

As a Concierge / Workplace Experience Host, you will be responsible for delivering a consistent, high-standard front-of-house service while supporting the day-to-day operation of the client suite and meeting spaces.

What you'll do:

• Provide a professional meet and greet service for all visitors, clients, and employees


• Create a welcoming and well-managed client suite environment


• Prepare meeting rooms, ensuring they are set up correctly and ready for use throughout the day


• Manage meeting room bookings and coordinate room changes where required


• Support the delivery and setup of hospitality services for meetings and events


• Liaise with catering, facilities, and security teams to ensure a seamless service


• Carry out basic troubleshooting of meeting room equipment and escalate issues where necessary


• Use client systems (e.g., helpdesk portals and booking tools) to log, track, and complete tasks


• Maintain strong communication across multiple service teams to ensure service continuity


• Ensure all areas remain clean, organised, and presentable at all times


• Support workplace colleagues and provide cover across functions where required

What you'll bring:

• Previous experience in a corporate reception, concierge, or hospitality role


• Strong customer service and interpersonal skills with a professional approach


• Ability to manage multiple tasks and priorities in a fast-paced environment


• Good working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)


• Strong organisational skills and attention to detail


• Confidence in handling guest queries and resolving issues effectively


• Excellent communication skills, both face-to-face and over the phone


• A proactive, flexible approach with the ability to work as part of a team


• Ability to remain calm and professional when handling feedback or challenges

This is a client-facing role within a high-profile corporate environment, requiring a strong focus on service delivery, attention to detail, and the ability to build positive working relationships across multiple teams.

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

We also offer a range of perks, rewards, and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support


• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing


• Access to a 24hr virtual GP Service


• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers


• Save for your future by becoming a member of the Pension Plan


• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools


• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit


• Sodexo UK and Ireland's enhanced benefits and leave policies

A little more about Sodexo:

Our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations, and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater? Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Date: 2026-10-24T15:14:46Z

Reference: 72153

Position ID: Concierger (Fixed Term)

Location code: SDX/TP/2417222/162263

Salary: £15.81 per hour plus Sodexo Benefits

Department: Defence

#s1-Gen

Full Time40 hours per weekMonday to Friday£15.81 per hourOpportunities for career developmentPlus our Sodexo employee benefits packageConcierge / Workplace Experience HostEuroclear, 63 Coleman Street, London, EC2R 5ANAt Sodexo, we are committed to delivering a high-quality workplace experience that supports our client's brand and business operations. This role plays a key part in creating a professional, welcoming, and efficient environment for employees and visitors at a corporate head office site.As a Concierge / Workplace Experience Host, you will be responsible for delivering a consistent, high-standard front-of-house service while supporting the day-to-day operation of the client suite and meeting spaces.What you'll do:Provide a professional meet and greet service for all visitors, clients, and employeesCreate a welcoming and well-managed client suite environmentPrepare meeting rooms, ensuring they are set up correctly and ready for use throughout the dayManage meeting room
bookings and coordinate room changes where requiredSupport the delivery and setup of hospitality services for meetings and eventsLiaise with catering, facilities, and security teams to ensure a seamless serviceCarry out basic troubleshooting of meeting room equipment and escalate issues where necessaryUse client systems (e.g. helpdesk portals and booking tools) to log, track, and complete tasksMaintain strong communication across multiple service teams to ensure service continuityEnsure all areas remain clean, organised, and presentable at all timesSupport workplace colleagues and provide cover across functions where requiredWhat you'll bring:Previous experience in a corporate reception, concierge, or hospitality roleStrong customer service and interpersonal skills with a professional approachAbility to manage multiple tasks and priorities in a fast-paced environmentGood working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint)Strong organisational skills and
attention to detailConfidence in handling guest queries and resolving issues effectivelyExcellent communication skills, both face-to-face and over the phoneA proactive, flexible approach with the ability to work as part of a teamAbility to remain calm and professional when handling feedback or challengesThis is a client-facing role within a high-profile corporate environment, requiring a strong focus on service delivery, attention to detail, and the ability to build positive working relationships across multiple teams.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues
or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and
Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Work with the best in the business.Sodexo reserves the right to close this advert early if we are in receipt of a high number of
applications