Concierge

As a Concierge at Rendall & Rittner, you will:

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
  
  Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at an exclusive residential development based in Birmingham, B1. The development consists of 350 residential apartments across 3 blocks. The development benefits from a courtyard, meeting rooms, car par and onsite gym. The successful candidate would do some lone working.