Compliance Director - Retail Lending

compliance agenda for secured and unsecured lending, bringing strong judgement, confident challenge, and clear decision-making in partnership with senior business leaders. You'll shape how the organisation anticipates regulatory change, manages material compliance risks, and delivers outcomes that stand up to regulatory scrutiny and meet customer expectations. You'll also be a visible external face for HSBC UK,representing the bank credibly with regulators and industry bodies, and ensuring that our governance, risk decisions, and controls are robust, pragmatic, and consistently applied.What you'll be doingLead and developa team of regulatory compliance professionals covering secured and unsecured lending, setting clear expectations and building deep subject-matter capabilityOwn the regulatory compliance coverage modelfor retail lending within Retail Banking and Wealth, ensuring effective oversight, challenge and escalationProvideclear, decisive adviceto first line senior stakeholders,
enabling well-governed decisions and timely deliveryIdentify, assess, report and escalatematerial compliance risks through theHSBC Risk Management Framework, ensuring emerging risks are surfaced early and acted uponDrive executionof regulatory compliance activity aligned to Retail Banking and Wealth priorities and governance expectationsInfluence and alignstakeholders across multiple business areas to secure buy-in, action, and sustained changeRepresent HSBCand regulatory compliance in external engagements withregulators and industry associations, contributing to discussions that shape industry directionPlay a senior governance role attending and contributingto Functional and Line of Business governance forums, bringing effective oversight and constructive challengeAct as aSMF16 delegate for the HSBC UK Head of Regulatory Compliancewhere required, operating with authority and credibilityWhat we're looking forExtensive experience and strong technical knowledgeofsecured and unsecured retail
lendingDemonstrated ability tolead teamsof regulatory compliance professionals (or comparable specialist teams in a regulated environment)Strong knowledge ofregulatory compliance risks and issues, includingindustry and regulatory trends, priorities, and practicesProven capability toinfluence senior stakeholders, drive alignment across business areas, and convert decisions into actionExperience applyingnon-financial risk management frameworkswithin a retail banking contextThorough understanding ofRetail Banking business models, including products and channelsExperiencerepresenting an organisation externallywith regulators and/or industry associations #J-18808-Ljbffr

HSBC is one of the world's largest banking and financial services organisations. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world's most trusted bank globally.For over 160 years, we have provided peace of mind because we help meet our customers' financial needs and support them to achieve their goals with the best products and services. In 2026, we develop and deploy some of the industry's most advanced and innovative technology to make banking easier and more secure.The opportunityThis is a director-level leadership role within HSBC UK's Regulatory Compliance team, with responsibility for devising and directing compliance activity across HSBC UK's Retail Banking and Wealth division, includingits First DirectandMarks & Spencer Bank brands. This role is instrumental in enabling HSBC UK's strategic commitment to put the financial well-being of our 15 million customers at the heart of everything we do.As Compliance Director, you'll set the