Community Team Manager

Abicare is growing its Homecare services across Bournemouth, Christchurch and Poole, and we are looking for an experienced and motivated Community Team Manager to help lead and develop our local care team. This is an important operational role for someone who understands domiciliary care and enjoys being close to both the people receiving care and the staff delivering it. You will work alongside the Registered Manager to ensure high-quality, person-centred care is delivered consistently across the locality, while supporting and developing Care Professionals, maintaining compliance and helping the service grow. This is not a purely office-based management role. You will spend approximately half of your time working within the community, supporting staff and clients, completing assessments and maintaining oversight of care delivery, with the remainder focused on operational and administrative responsibilities.About this role As Community Team Manager, you will have responsibility for a local team of Care Professionals and Key Workers and will support the day-to-day operation of the Bournemouth, Christchurch and Poole service. Your responsibilities will include:

• Leading, supporting and motivating Care Professionals within the community
• Conducting staff supervisions and supporting ongoing development
• Acting as a role model and mentor to the care team
• Ensuring high standards of care, quality and compliance
• Completing initial client assessments and Risk Assessments
• Ensuring Care Plans and Risk Assessments remain accurate and up to date
• Supporting new care packages from initial assessment through to handover
• Monitoring care documentation and electronic care records
• Working with the Registered Manager to complete and maintain weekly staff rotas
• Supporting effective coverage of care calls across the locality
• Participating in the locality on-call rota
• Supporting induction and development of new Care Professionals
• Working closely with the Registered Manager on client, staff and operational issues
• Supporting the growth and development of Abicare's services across the BCP area
You may also be required to provide care-call cover where needed to support continuity of service, including during sickness, annual leave or other operational pressures. A Role Where You Can Make an Impact This is an opportunity to take real ownership within a growing service. You will play an important role in:
• Building and developing a strong local care team
• Supporting Care Professionals to deliver excellent care
• Improving quality and consistency
• Helping new care packages start successfully
• Identifying and resolving operational issues
• Supporting Abicare's continued growth across Bournemouth, Christchurch and Poole
You will work closely with the Registered Manager and wider Abicare team, while having the autonomy to manage priorities within your own locality.,
• Community visits across Bournemouth, Christchurch, Poole and surrounding areas
• Participation in the locality on-call rota
• Flexibility to support the service where operationally required
As this is a community management role, a full UK driving licence and access to a car are essential.

We are looking for someone who is confident leading people, understands community care and is comfortable balancing operational responsibilities with hands-on support in the field. You should have:
• Previous supervisory or management experience within the social care sector
• Ideally, experience within domiciliary or community-based care
• A good understanding of person-centred care, quality and compliance
• Experience supporting or supervising care staff
• Strong organisational and time-management skills
• Excellent written and verbal communication skills
• Good IT skills and confidence using electronic care and rota systems
• The ability to work independently and make sound operational decisions
• A flexible and practical approach to supporting a busy care service
• A full UK driving licence and access to a car for work purposes
Qualifications You should hold: A minimum Level 3 Diploma in Health and Social Care (or equivalent) We may also consider candidates who are currently working towards completion of the qualification., If you are an experienced care professional or supervisor ready to take the next step into community management, we would love to hear from you.,
• Previous supervisory or management experience within social care
• Level 3 Diploma in Health and Social Care, or working towards it
Desired criteria
• Experience within domiciliary or community care
• Experience completing staff supervisions and care assessments
• Knowledge of CQC requirements and care compliance
  
  Competitive salary
• Paid induction and training
• Ongoing management and operational support
• Career development opportunities
• The opportunity to help shape and grow a developing local service
• A varied role combining people management, quality, operations and community-based work
• £200 Refer-a-Friend scheme
• Support from an experienced wider Abicare team
Why Abicare? At Abicare, we believe high-quality homecare starts with strong local teams.