Community Housing Assistant (Premium)

Community Housing Assistant (Premium)

2026-09-25T08:00:00

Bedford

Greater Manchester

GB

WN7 2

Any

2026-10-25T08:43:52.023

Job Description

About the role

Salary £28,940 per annum and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity to join Home Group's awesome housing team in North London. Providing face-to-face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

What you'll do

• Be visible and proactive on our estates to build strong links with our communities


• Support housing managers with their patches to improve neighbourhoods


• Handle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on site


• Complete and record routine safety checks in buildings and communities


• Keep admin up to date, including records, ordering and arranging payments for works

Why join us

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work! We can't offer a CoS for this role.

You have

• A positive, can-do attitude, stay organised and take initiative


• A real passion for delivering excellent customer service and a genuine desire to help your customers.


• Confidence working collaboratively with colleagues in other parts of the business and external partners


• Knowledge of housing management and housing law; universal credit is a bonus, not a must


• The ability to use technology to navigate our systems and update customer records


• An appreciation that this is a role where you'll spend much of your time lone working in our local estates.

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

Where they will work: e.g., hybrid role with minimum 2 days in the office, 3 days working at home and regular visits on our estates.

You'll work across our North London patch, covering Barnet (including the Douglas Bader Park regeneration estate), Harrow and Brent.

Temporary (6 months), full-time (37.5 hours per week). There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview.

We mainly work Monday to Friday and occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.

You need to be able to drive and have access to your own vehicle insured for business purposes.

You'll need a Standard DBS check done and we pay for that.

What's in it for you?

• 34 days leave (this includes bank holidays and a "me day"!), increasing to 39


• Health cash plan saving you (and your children) £#####+ each year covering dental, opticians, prescriptions and more


• 800+ discounts on shops, holidays, days out, tech and more


• Instant pay access with Stream


• Career path with development and excellent training package.

Finally

For reasonable adjustments, email. Roles can close early, so don't delay applying. If you can't see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us. TPBN1_UKTJ

#s1-Gen

Job DescriptionAbout the roleSalary £28,940per annum and great benefits including Health Cash PlanHome, a place where you belongThis is a great job opportunity to join Home Groups awesome housing team in North London. Providing face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!What youll doBe visible and proactive on our estates to build strong links with our communitiesSupport housing managers with their patches to improve neighbourhoodsHandle tasks like managing voids, liaising with local authorities, carrying out estate inspections and meeting contractors on siteComplete and record routine safety checks in buildings and communitiesKeep admin up to date, including records, ordering and arranging payments for worksWhy join usThis is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance

to make a real difference every day. Be part of one of the UKs Great Places to Work! We cant offer a CoS for this role.You haveA positive, can-do attitude, stay organised and take initiativeA real passion for delivering excellent customer service and a genuine desire to help your customers.Confidence working collaboratively with colleagues in other parts of the business and external partnersKnowledge of housing management and housing law, universal credit is a bonus, not a mustThe ability to use technology to navigate our systems and update customer recordsAn appreciation that this is a role where youll spend much of your time lone working in our local estates.Stronger togetherWe do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!The practical bitsWhere they will work e.g. hybrid role with minimum 2 days in the office, 3days working at home and regular visits an our estates.You'll work across
our North London patch, covering Barnet (including the Douglas Bader Park regeneration estate), Harrow and Brent.Temporary (6 months), full time (37.5 hpw). There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interviewWe mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diaryYou need to be able to drive and have access to your own vehicle insured for business purposesYoull need a Standard DBS check done and we pay for thatWhats in it for you?34 days leave (this includes bank holidays and a "me day"!), increasing to 39Health cash plan saving you (and your children) £#####+ each year covering dental, opticians, prescriptions and more800+ discounts on shops, holidays, days out, tech and moreInstant pay access with StreamCareer path with development and excellent training package.FinallyFor reasonable adjustments email . Roles can
close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.TPBN1_UKTJ