Community HCA / Admin Clerk | Liverpool University Hospitals NHS Foundation Trust

Under the supervision of a registered clinician assist the team in providing the highest possible standard of care for patients and their families/carer. The post holder will undertake a range of tasks and duties as delegated by a registered nurse.

Participate in all aspects of patient care.

Provide efficient, effective and confidential administrative support to Community Diabetes Teams., Provide and receive information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public/ external contacts. Dealing with anxious patients and families. Encounters language and cultural challenges, encouraging attendance at community based clinics and education sessions .

Provide adminitrative support in managing clinics and education sessions.

To have an understanding of security/ health and safety processes and procedures, as required, relevant to the area of work.

To deal with incoming/ outgoing mail in accordance with the workplace procedures.

At the discretion of the Registered Clinician participate fully in the delivery of planned care.

Provide information to enable effectiveness of care to be evaluated and records maintained.

Provide reassurance, support to patients, family and carers.

Work collaboratively with other professionals and agencies to ensure patient needs are met.

Recognise and respond appropriately to urgent and emergency situations.

General Observations such as blood pressure, pulse, urinalysis.

Set up clinic equipment

Where appropriateUndertake venepuncture as directed by clinician

The role will be varied and the successful applicant will support clinicians in community clinics and work as part of the admin team. We are looking for an enthusiastic and caring member of staff who is motivated and committed to working to a high standard within our clinical and administrative services.

Applicants must have good communication skills and experience of working in a Health Care setting is desirable. Applicants must have the ability to travel across the city and have a flexible approach to working hours.

Successful applicants will receive training to support them in the role.

Applicants should be able to demonstrate criteria as set out within the job description and person specification

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.