Community Engagement Manager

The Talent Set is delighted to be partnering with Katharine House Hospice to recruit a Community Engagement Manager.

Katharine House Hospice is a special much loved local charity, providing exceptional palliative and end-of-life care to people and families across north Oxfordshire and south Northamptonshire. At the heart of the local community, the hospice relies on the support of individuals, businesses, schools, and volunteers to continue delivering its vital services.

This is an exciting opportunity to join a much-loved charity in a role that truly makes a difference. As Community Engagement Manager leading a high-performing team, you'll be the driving force behind building relationships, growing community support, and inspiring people to get involved with the hospice's mission. If you're a natural connector with a passion for people and purpose, this is a chance to create lasting impact for a cause that matters.

What you ll be doing:

Contribute to the overall fundraising strategy as a member of the management team, leading the development and delivery of the community engagement fundraising strategy, including operational plans, budgets and income targets to grow and retain supporters.

Lead and develop the Community Engagement team, setting priorities, managing performance of a high-performing team and providing support to ensure successful delivery of objectives.

Oversee community fundraising, corporate partnerships and events programmes, building strong relationships with businesses, schools, community groups, volunteers and supporters to maximise income and engagement.

Develop and deliver fundraising campaigns, events and initiatives that increase participation and revenue, using performance analysis and ROI assessment to drive continuous improvement.

Work with Marketing and Communications to create engaging, multi-channel campaigns and fundraising materials that inspire support through compelling stories and content.

Lead the delivery and optimisation of key fundraising events that have historically over-performed with a loyal supporter base.

Champion best practice in CRM use, enhancing supporter journeys, stewardship, retention, and campaign effectiveness through data-driven insights.

Collaborate across departments to deliver integrated fundraising activities, maximise opportunities such as In-Memory giving, and ensure a consistent, high-quality supporter experience.

Fundraising experience across at least two of the following areas: community fundraising, events or corporate partnerships.

Experience leading and managing teams, supporting performance and development.

Experience monitoring and reporting on income targets, KPIs, and organisational objectives.

Proven ability to build, develop, and retain relationships with community groups, local businesses, individual fundraisers, and event participants.

Strong stakeholder management skills, with experience working effectively with colleagues, senior leaders, and volunteers.

Experience developing and managing strategies, budgets, and operational plans.

Successful track record of networking within local communities and leveraging social media to drive engagement.

Excellent written communication skills, with the ability to create compelling content that inspires supporter action.

Proficient in CRM management, ensuring accurate data handling, GDPR compliance, and effective supporter stewardship.

Collaborative approach, with a proven ability to work across teams to achieve shared goals.

Good understanding of charity governance, legal, financial, and regulatory compliance requirements.

Generous holiday entitlement starting at 27 days per year, plus bank holidays

A contributory pension scheme

Access to a free Employee Assistance Programme and Employee Hotline

Eligibility for a Blue Light Card (discounts online and on the high street)

Free onsite parking

Opportunities for training and development.