Community Engagement & Digital Apprentice

Introduction

To support Almondsbury Parish Council in delivering high-quality, modern and engaging communications.

The role will help strengthen the council's online presence, improve community engagement and ensure residents have access to clear, accessible and timely information about council services, meetings and local initiatives.

About the Employer

Almondsbury Parish Council serves the communities of Almondsbury, Easter Compton, Hallen, Cribbs Causeway, Hortham and surrounding areas. The council works to improve the quality of life for residents through:

• Management of community facilities and assets
• Supporting local events and initiatives
• Representing community interests
• Maintaining public spaces
• Delivering local projects and services
• Working with residents, voluntary organisations and partners

The council is committed to improving communication and engagement with residents through modern digital channels and innovative community outreach.

What You'll Do

This is more than an apprenticeship.

It is an opportunity to help shape how a modern parish council communicates, engages and connects with its community while gaining valuable experience, professional qualifications and a strong foundation for a career in communications, marketing and public service.

What the role involves:

Digital Communications & Content Creation

• Create engaging content for the council's social media channels
• Produce graphics, short videos and promotional content using Canva and similar digital tools
• Assist in developing a consistent council brand identity and tone of voice
• Monitor social media messages and comments and escalate matters where appropriate
• Support a full council branding project
• Develop and maintain a branding guide
• Support the creation of newsletters and promotional materials
• Photograph community events and council projects where appropriate

Website & Online Information Management

• Update the council website with news, events, consultations and announcements
• Ensure website content remains accurate, accessible and up to date
• Upload agendas, minutes and statutory documents
• Support accessibility compliance and good digital practice
• Assist with digital campaigns supporting consultations, surveys and local events
• Promote community projects, initiatives and local organisations
• Support community engagement activities both online and in person
• Help identify new and innovative ways to reach residents
• Gather resident feedback and engagement insights

Governance & Administrative Support

• Maintain structured electronic filing systems
• Support document management and records organisation
• Assist with general administrative duties

Key Responsibilities – Apprenticeship Specific

• Complete all apprenticeship training requirements
• Attend SGS College learning sessions
• Participate in reviews and assessments
• Build a professional portfolio of work
• Apply learning to live council projects

Working Relationships: The postholder will work closely with:

• Chief Officer/Clerk (Line Manager)
• Parish Councillors
• Residents
• Community Groups
• Local Organisations
• Contractors and Suppliers
• Training Provider (SGS College)

Training Outcome

Following successful completion, apprentices can progress into roles such as:

• Digital Communications Assistant
• Marketing Assistant
• Communications Officer
• Social Media Officer
• Digital Engagement Officer
• Community Engagement Officer

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness
• Experience using Canva
• Experience using Adobe Express
• Creating social media content

Qualifications

• Essential - GCSE - Maths and English - A-C or 4-9

Course Information

Course: Multi-channel marketer (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Attend college 1 day per week. Monday - Friday, 30 hours per week.

Expected Duration: 1 Year 6 Months

Training Provider: SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE