Community Enforcement Officer

The Community Safety and Compliance Team has an opportunity for three Community Enforcement Officers within the Environment Enforcement Team.,

• Carrying out patrols in identified hotspots.
• Investigating offences such as fly-tipping, dog fouling, littering and other environmental crimes.
• Issuing Fixed Penalty Notices (FPNs), Penalty Charge Notices (PCNs), Community Protection Warnings and Community Protection Notices.
• Visiting residential and business premises to deliver enforcement notices.
• Working with partner agencies to reduce environmental crime and anti-social behaviour.
• Gathering and reviewing evidence, including CCTV footage.
• Preparing witness statements and case files.
• Responding to complaints, appeals and challenges.
• Promoting positive behaviour change within communities.
• Attending court as a professional witness when required.
The role involves regular face-to-face engagement with members of the public, including challenging suspected offenders, explaining enforcement action and dealing with motorists who dispute parking penalties. You must be confident, resilient and able to remain calm and professional when handling confrontation, hostility or verbal abuse, while effectively communicating decisions and de-escalating conflict.


• Has experience in an enforcement-based role.
• Has knowledge of relevant legislation, including the Anti-Social Behaviour, Crime and Policing Act 2014, Clean Neighbourhoods and Environment Act 2005, and Environmental Protection Act 1990.
• Has an understanding of Public Space Protection Orders (PSPOs) and CCTV enforcement.
• Can analyse information and make sound decisions.
• Has excellent written and verbal communication skills.
• Can build effective relationships with colleagues, partners and members of the public.
• Is self-motivated, organised and able to work independently.
  
  Generous annual leave of up to 34 days per year
• Hybrid Working (where appropriate)
• Flexible working hours (where appropriate)
• Membership of the Local Government Pension Scheme
• Access to numerous other salary sacrifice schemes
• Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
• A range of Staff Network groups
• For more details: https://www.redcar-cleveland.gov.uk/jobs-and-careers/benefits-and-rewards