Community Care Officer Level 1 - Mental Health

We are delighted to be recruiting four full-time Community Care Officers (CCOs) across our South (two) 12-month Fixed Term and East (two) 12-month Fixed Term Mental Health teams. The 12-month fixed term roles have the potential to move to permanent at the end of the contracted period You'll be joining at a pivotal moment-helping to shape and influence how we deliver high-quality, strengths-based mental health support across the county. As a Community Care Officer (CCO), you will play a vital role in supporting adults with care and support needs to live as independently as possible. You'll contribute directly to our statutory responsibilities under the Care Act 2014, using person-centred, strengths-based approaches to help people achieve meaningful outcomes and improve their wellbeing. If you're looking to be part of a service that is evolving, ambitious, and committed to making a real difference, this is the perfect time to join us., As a Community Care Officer within our newly established Mental Health Social Work Team, you will play a vital role in supporting adults with care and support needs to live fulfilling, independent lives within their communities. This is an opportunity to be part of a developing service, shaping how we respond to mental health needs through a person-centred, strengths-based approach. You will manage a varied caseload of both non-complex and complex cases, working alongside individuals who may be experiencing a range of mental health challenges. Through building trusted relationships, you will support people to identify what matters most to them and work towards outcomes that promote recovery, independence, and wellbeing. Using your knowledge of the Care Act, you will complete Adult Needs Assessments and Reviews, ensuring that support is responsive, proportionate, and focused on enabling people to build on their strengths. You will work collaboratively with individuals, families, carers, and partner agencies to coordinate effective, holistic support. A key part of this role is empowering people to move forward in their lives-whether that's reconnecting with their community, accessing employment or meaningful activity, maintaining stable accommodation, or developing the confidence and skills to manage their own wellbeing. You will take a proactive approach to identifying and reducing barriers, enabling individuals to achieve their personal goals and maximise their independence. Working in a dynamic environment, you will be expected to travel efficiently to meet service needs, including undertaking planned and unplanned visits, sometimes at short notice. The role is delivered through a hybrid model, combining home working with office-based collaboration, with attendance in the office required to support team working and service delivery when needed. Key responsibilities include:

• Managing a diverse caseload of non-complex and complex mental health cases
• Completing strengths-based Adult Needs Assessments and Reviews in line with the Care Act
• Building effective, therapeutic relationships with individuals, families, and carers
• Supporting people to define and work towards meaningful, recovery-focused outcomes
• Promoting independence, resilience, and community inclusion
• Identifying and addressing barriers that impact on wellbeing and progression
• Working in partnership with health, housing, and voluntary sector colleagues
• Responding flexibly to service demands, including unplanned visits
  
  Hybrid working: a combination of home and office-based working, with office attendance as required
• Travel is essential; mileage is reimbursed for journeys from the office to appointments
Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .