Community Administrator

We're looking for an organised Administrator to join our Community team. You'll be a key member of our team, You'll handle everything from call enquiries and emails to assisting with reports and administration documentation.,

• Provide administrative support to the community hospice team.
• Manage patient records and ensure accurate data entry.
• Handle phone calls and inquiries with professionalism and empathy.
• Assist with the preparation of reports and documentation.
• Support the team with various administrative tasks as needed.
  
  Join our dedicated community hospice team, where we provide compassionate care and support to patients and their families. We pride ourselves on providing personalised timely care and to enable this to be delivered seamlessly we are seeking a dynamic and organised individual to join our busy department.
Requirements:
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Previous administrative experience, preferably in a healthcare setting.
• Ability to work independently and as part of a team.
• Compassionate and patient-focused approach.
  
  Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV's alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

At Dougie Mac we care for our staff and provide a wide range of staff benefits;
• 35 days of annual leave, rising with length of service
• Options to buy and sell annual leave
• Hospice paid Healthcare Cash Plan
• Competitive Pension Scheme
• Paid for DBS by the hospice
• Learning & Development opportunities
Salary: £14,500 per annum Hours: 22.5 hours a week