Communications Supervisor

We are looking for a dedicated individual to join our Switchboard Team as the Communications Supervisor., Responsible for supervising a comprehensive, efficient and quality based communication service across the health community in Cornwall.Responsible for supervising 12 staff, including flexible working staff, within the Switchboard service at Bodmin Hospital. Providing a message handling communication service.Managing day to day incidents - dealing with anything from disaster recovery, implementation of new technology and ensuring daily processes are followed and understood.

The service is provided 24 hours, 365 days per year and the successful candidate must be prepared to work on rotas across these timeframes, which will include weekends, bank holidays and lone working at night - flexibility and commitment is essential.

You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the Switchboard duties within our busy team

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.