Communications Officer (Web and Digital Content)

Are you digitally confident, creative and passionate about producing engaging online content that raises awareness, reaches new audiences and makes a real difference
Meningitis Now is looking for a Communications Officer (Web and Digital Content) to join our Communications team and help maintain and develop our website and digital content. This role would suit someone skilled in generating website copy, content management, accessibility, user experience and digital communications.
You'll play a key role in ensuring our website remains engaging, accessible and up to date, helping people find the support, information and help they need.
About the Job
Working with colleagues across the charity, you'll help create website content, support digital projects and ensure a positive online experience for users. You'll also help create and adapt content from across the charity, turning information into engaging and accessible digital communications.
Key responsibilities:
Support the day-to-day running and development of the Meningitis Now website.
Create, edit and publish website content using our content management system.
Manage website update requests from colleagues across the charity.
Help ensure website content is accurate, accessible and user-friendly.
Support website development projects and work with external suppliers when required.
Work with digital agencies on SEO and Google Grant advertising.
Monitor website performance and contribute to reporting and continuous improvement.
Adapt content for digital channels, ensuring consistency across the organisation.
Support wider communications, marketing and campaign activities when needed.

Essential:
Excellent written communication skills and attention to detail.
Strong organisation and time-management skills.
Confidence working with digital systems and online platforms.
Ability to present information clearly and accurately, with excellent attention to detail.
Good problem-solving skills and a willingness to learn.
Ability to work quickly and collaboratively with colleagues across the organisation.

Desirable:
Experience using a content management system (CMS) such as Wagtail, WordPress or similar.
An understanding of website accessibility and user experience principles.
Basic knowledge of SEO.
Experience updating websites through work, study, volunteering or personal projects.
An interest in digital communications and the charity sector.
Experience with health information or PIF tick.