Communications Officer - Research and Insights - National

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Help us understand what people think

Are you passionate about uncovering insights, understanding audiences and using evidence to influence decisions? Do you enjoy turning market research findings into practical recommendations that improve communications, engagement and organisational performance? If so, we'd love to hear from you.

As a Research & Insight Specialist, you'll help leaders understand the views, needs and experiences of employees, stakeholders and wider audiences. Through high-quality research and actionable insight, you'll provide the evidence needed to shape decisions, strengthen engagement and improve outcomes.

You'll lead a range of research projects, from designing methodologies and developing questionnaires to managing fieldwork, analysing data and sharing findings. Using research, insight and horizon scanning, you'll identify emerging trends, risks and opportunities, helping teams respond to current challenges and plan for the future.

Working closely with colleagues and external research partners, you'll champion best practice in market research and insight. You'll ensure findings are clear, relevant and actionable, enabling evidence-based decisions and helping to bring employee and stakeholder voices into the heart of our work.

Why join us?

At the Environment Agency, the work you do will make a real difference to people, places and the environment. You'll have the opportunity to:

Deliver research that influences decisions at a national level.

Shape communications, engagement and stakeholder relationships.

Work on diverse projects with meaningful, visible outcomes.

Collaborate with supportive colleagues and expert partners.

Develop your skills and grow your career.

Contribute to an organisation dedicated to creating a better place for people and wildlife.

Join us and help turn insight into action, ensuring the voices of employees, stakeholders and audiences shape the decisions that matter the most.