Communications Officer

You will play a critical part in keeping London safe. We ask all of our people to assess priority and severity, think clearly under pressure, and ensure every caller receives the right support as quickly as possible. Key Responsibilities What does the average day look like? Your duties will include:

• Handling emergency and non-emergency calls. We work with a framework, and you will triage calls in accordance with this, assessing each one's priority and risks. Prioritising a response to incidents Working with colleagues across the boroughs of London to manage our response to requests for assistance. Facilitating telephone interpreting for callers who speak little or no English, building confidence across our multi-cultural communities and for those visiting the capital. Work within the Despatch and Pan London environments speaking to officers and staff on the radios and deploying units to calls. Carry out checks or other intelligence enquiries on behalf of officers using national
police systems. eg. vehicle and name checks