Communications and Engagement Assistant (Apprentice)

As this is an apprentice role, you will be completing the Multichannel Marketer Apprenticeship through Exeter College. The intake for this course is March 2027, so we are looking for candidates that would be available for a March 2027 start date., As a Communications and Engagement Assistant Apprentice, you'll gain hands-on experience across a busy communications and engagement department. The role will be varied and rewarding, helping to tell stories and connect with people inside the organisation and across our communities. You will support work across our three key areas:

• Communications
• Consultation and engagement
• Digital content
You will support a wide range of activities, from creating engaging content and delivering communication campaigns to assisting with public consultations, events and digital channels.Find out more: What you'll be doing: You will:
• Create, edit, and publish engaging content
• Support communication and marketing campaigns from planning through to evaluation.
• Assist with website, intranet and social media content management.
• Help produce media releases and monitor media coverage.
• Support consultation and community engagement activities.
• Assist with organising and delivering events, including staff awards and community events.
• Analyse campaign performance and contribute to reporting.
• Provide excellent customer service and work collaboratively across the team.
  
  Devon and Somerset Fire and Rescue Service, the largest non-metropolitan Fire and Rescue Service in England, is looking for a motivated and creative individual to join our Communications and Engagement team as an Apprentice.
This is an exciting opportunity to develop skills and experience in communications, digital content and public engagement with a high profile public service organisation.,
• Strong written communication skills.
• An interest in communications, digital marketing and social media.
• Good digital skills and confidence using a range of online tools.
• Excellent customer service and relationship-building abilities., 1. Ability to create clear and compelling communications
2. Knowledge of communications, digital marketing and social media. 3. Strong digital skills and experience of using a range of applications and tools. 4. Good customer and stakeholder relationship skills., Applications received will be shortlisted based on the above criteria, and the requirement for applicants to hold a Level 3 qualification (A Levels, BTEC or equivalent).

You will enjoy a rewarding role supporting a service that helps keep our communities safe alongside a comprehensive benefits package including:
• Flexible working arrangements
• Generous pension scheme
• Excellent annual leave entitlement
• Family - friendly policies
• Professional development opportunities
• Free gym access and fitness coaching
• Access to physiotherapy and eye care support
• Blue Light Membership and associated discounts
• Benenden Healthcare options
• Access to the Firefighters Charity
• Confidential wellbeing and counselling support
• Cycle to Work Scheme
• Sports and social clubs