Communication Support Worker

We are seeking a passionate and skilled Communication Support Worker (CSW) to join our Additional Learning Support team. This rewarding role provides high-quality communication support for D/deaf students studying within mainstream college provision, helping them to fully access learning and achieve their educational goals.

You will work closely with students, lecturers and support staff to ensure communication barriers are removed, promoting inclusion, independence and academic success. Support will be delivered in class, on a one-to-one basis, in small groups and through additional sessions within the Deaf Hub.

This is an excellent opportunity for someone committed to empowering D/deaf learners and making a genuine difference to student outcomes.

Key Responsibilities

Provide high-quality British Sign Language (BSL) communication support for D/deaf learners in lessons and college activities.

Adapt communication and signing styles to meet individual learner needs.

Support students both within and outside the classroom, including revision and catch-up sessions.

Work collaboratively with teaching staff to ensure lessons are accessible and engaging.

Promote student independence, confidence and achievement.

Assist with Individual Education Plans (IEPs), behaviour support plans and learner reviews.

Create and adapt learning resources to support communication and development.

Promote deaf awareness across the college community.

Support learners during assessments, examinations and educational visits where required.

Maintain accurate learner records and contribute to progress reviews and reports.

Participate in college events such as interviews, enrolment, open days and parents' evenings.

We are looking for a motivated and student-centred individual who is passionate about supporting D/deaf learners to thrive.

5 GCSEs at Grade 4/C or above, including English and Mathematics

Signature Level 6 Certificate in British Sign Language (BSL)

Experience facilitating communication between deaf and hearing individuals

Understanding of safeguarding responsibilities relating to young people and vulnerable adults

Strong organisational and administrative skills

Proficiency in Microsoft Office applications

Commitment to delivering high-quality communication support

Excellent interpersonal and relationship-building skills

Desirable

Degree in a relevant subject area

Experience of both interpretation and translation

Knowledge of the SEND Code of Practice (2014)

What We're Looking For

You will be:

Student-focused and ambitious for learner success.

An enthusiastic communicator who can inspire confidence.

Adaptable and able to work with a variety of support needs.

Committed to inclusion, equality and safeguarding.

A collaborative team player who enjoys working with teaching and support colleagues.

Additional Information

The role will involve working across multiple college sites and occasional travel to external venues.

Flexibility is required to support college events, including occasional evening and weekend work.

This post is subject to an enhanced Disclosure and Barring Service (DBS) check.