Commissioning Manager - Planned Care

The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care. You will be accountable for: 1. Supporting the development of strategic commissioning frameworks across designated portfolio areas. 2. Engaging with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate, 3. Maintaining oversight and accountability of lead provider arrangements to ensure delivery against the strategic commissioning frameworks. 4. Applying commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs strategic commissioning approach and reduce health inequalities. 5. Working with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning. 6. Developing skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal. 7. Deputising, as appropriate, for the Associate Director for Planned Care and will oversee line management arrangements for staff across the Directorate.,

• Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios
• Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required
• Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
• Have the ability to deal with resulting potentially aggressive/antagonistic situations
• Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
• Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.
• Close liaison with the Communications and Stakeholder team on public relations and marketing activities
• Link with managers and members of other functions, to address inter-dependencies and ensure alignment
• Apply a structured change management approach and methodology for the impact of any change.
• Deputise for the Associate Director as required, expanding on knowledge, skills and experience within personal professional development, Communication
• Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios
• Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required
• Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
• Have the ability to deal with resulting potentially aggressive/antagonistic situations
• Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
• Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.
• Close liaison with the Communications and Stakeholder team on public relations and marketing activities
• Link with managers and members of other functions, to address inter-dependencies and ensure alignment
• Apply a structured change management approach and methodology for the impact of any change.
• Deputise for the Associate Director as required, expanding on knowledge, skills and experience within personal professional development
• Engage and liaise with key stakeholder, in particular:
To support the delivery of day-to-day activities and projects To manage teamwork loads and drive delivery of a range of business initiatives and projects To support the identification and sharing of best practice To operate in a highly political and sensitive environment Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits Organisation and Planning
• Contribute to the strategic planning of strategic commissioning projects, identifying interdependencies across projects/functions, potential impacts on wider organisations, resource requirements and building in contingency and adjustments as necessary
• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with the Cluster
• Contribute to short-, medium- and long-term business plans, achieving quality outcomes
Analytical and Judgement Skills
• Lead project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
• Interpret national guidance to inform project management
• Support the development of a comprehensive and cohesive plan for the transition period, which is consistent with the overall project timetable, meets the strategic direction of the team; minimising unnecessary disruption to stakeholders and is operationally sound.
• Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
• Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner. Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
• Ensure the flexibility of the project if required to meet conflicting/changing requirements.
• Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating agendas, minutes and presentations in a timely manner.
• Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating agendas, minutes and presentations in a timely manner.
• Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating agendas, minutes and presentations in a timely manner.
• Demonstrate effective stakeholder management across different departments and at all levels.
• Support other project managers as and when required.
• Consider the impact of any change agreed projects will have on the business delivery, overseeing handover of any products to ensure full ownership and buy-in within the business advocate, senior project and executive levels and ensure active engagement, sponsorship and ownership within NHS as a whole.
• Ensure projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS.
Service Development and Research
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
• Undertake complex audits related to service area
• Deliver projects to comply with key performance indicators.
• Co-ordinating Research and Development initiatives, delegating as appropriate.
Patient Care
• Incidental patient contact: where this does occur, provide timely advice and guidance
Research and Development
• Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service across providers
• Proposes changes to own function making recommendations for other service delivery
• Maintain up to date and a good knowledge of emerging policies from government departments for example pensions, change management, constitution. This will assist in the thinking and definition of the strategy discussions for the network and stakeholders
Finance and Resources
• Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.
• Budget holder for assigned function/team, budget setting with the Head of Department. Responsible for ensuring adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.
• Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and signing invoices, keeping mindful of budget limitations.
• Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Directorate leads, Steering/Reference Groups and others as required.
• Constantly strive for value for money and greater efficiency in the use of budgets and resources
Leadership and Management
• Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
• Responsible for the day to day supervision of staff across the directorate
• To support, motivate and develop staff within the team to ensure that they are able to deliver the new responsibilities of the NHS strategy.
• Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.
Information Resources
• Drafting reports summarising status on issues, appraising outcomes and providing progress reports for the Directorate Leads
• Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project products
• Analyse, interpret and present data to highlight issues, risks and support decision making
Professional Development
• Undertake training and development requirements/opportunities as agreed with your line manager and/or detailed in your personal development plan, in addition to statutory and mandatory training
• Maintain up to date knowledge of best practice and relevant legislation in your work area
• Ongoing commitment to professional and personal development to exceed in the role, Interpretation of national guidance for dissemination to colleagues within the organisation and externally as required
  
  Ability to work with minimal supervision, escalating upwards and delegating downwards appropriately
Physical Skills
• Have a working knowledge of Microsoft Office with intermediate keyboard skills
• Ability to maintain concentration and focus when dealing with complex information
Other
• The post holder must have a genuine passion for reducing inequalities and driving social inclusion, Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills
• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects, Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Completer/Finisher, Able to use initiative to make recommendations in line with strategic direction.
• Work to tight and challenging timescales., Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change, Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or equivalent experience or training plus further specialist knowledge or experience
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body
  
  Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS, councils and voluntary sector to serve 2.7 million people. Our vision is to be the healthiest place to live and work, improving life chances and reducing inequalities.