Commercial Manager

We are seeking a Commercial Manager to lead the successful commercial delivery of a large Facilities Management (FM) contract within the public sector, operating as part of the Government Commercial function at ISS.

The role is accountable for protecting and enhancing commercial value across the full contract lifecycle, ensuring contractual compliance, robust governance and sustainable margin delivery., Working closely with operational, finance and wider commercial teams, the Commercial Manager will provide expert commercial leadership, insight and challenge.

The role will translate commercial strategies into practical operational outcomes, support effective financial forecasting, and proactively manage commercial risks and opportunities while maintaining strong client relationships.

Key Responsibilities

Lead and manage contract variations, pricing activities, negotiations and commercial recovery actions

Act as the primary commercial point of contact for the client on contractual matters and dispute resolution

Drive margin improvement, cost control and overall commercial performance of the contract

Manage commercial risk, governance, compliance and contractual obligations throughout the contract lifecycle

Translate commercial strategy into practical delivery outcomes for operational teams

Oversee work-in-progress (WIP), forecasting and financial performance in partnership with Finance teams

Provide commercial insight, challenge and support to operational and senior stakeholders

Build and maintain strong relationships with clients and internal stakeholders across operations, finance and supply chain

Strong commercial management experience within Facilities Management, covering hard and soft services

Knowledge of Government and public sector contracts, including CCS and NEC frameworks

Strong financial and commercial acumen with experience managing margin, cost and risk

Proven experience managing contract variations, pricing models and performance mechanisms

Strong negotiation, stakeholder management and client-facing capabilities

Ability to identify commercial risks and opportunities and translate them into operational solutions

Analytical and problem-solving mindset with the ability to influence at senior level, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.