College Services Assistant

Are You an Organised Individual looking for a new challenge in Administration? Support our Student Experience as a College Services Assistant. As a College Services Assistant at Ashford College you will provide effective and efficient administration as part of the College Support Services team. In the role of College Services Assistant your role responsibilities will also include assisting with the processing of enrolments, applications, exams and enquiries on the corporate data systems and to help with the operation of the Service Help Desk including reviewing the jobs logged, contacting the appropriate support service and the co-ordinating of pool vehicle bookings. Alongside our priority of excellent student experience, we also focus on our employees., We are seeking to appoint a College Services Assistant to our team at Ashford. At the heart of the College, the team are based in an open office so you will need to have the ability to focus on tasks alongside answering calls and dealing with queries. Your duties will include:

• Working collaboratively with staff, students, and external stakeholders
• Delivering excellent customer service at all times
• Supporting the processing of all incoming curriculum applications for the upcoming academic year and current short courses
• Contributing to a range of college processes, including:
+ Daily running of reception + General administration + Timetabling + Student enrolment + Maintenance of student records + Exams administration
• Working accurately and efficiently to meet tight deadlines
  
  Outstanding Ofsted Provider
East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

Here are just some of our benefits when working for the East Kent Colleges Group:
• Generous and Consistent Holiday Pattern- aligned with our academic calendar
• Teacher Training- we support new teachers with a £7000 investment in your training and coaching through our in-house Teaching Academy
• Flexible Personal Leave- Time off for your child's first day at nursery or school, moving homes and for interviews
• Exclusive Discounts & Perks- Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes.
• Wellbeing and Health Support- Generous sick pay, counselling services, discounted gym membership at Canterbury College, free eye tests and glasses vouchers, flexible support for medical appointments and return-to-work transitions
• Competitive Pension Scheme- 28% company contribution
• Culture and Recognition- Being part of Community Days, an Annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030