Cloud Solutions Technical Architect Professional Services · Meppershall Office ·

customer visits. Key Responsibilities: Consultative approach to engaging with customersExperienced at communicating and presenting to customers at all levelsCollaborates with the Sales and commercial teams to contribute to commercial proposals on solution designs.Follows structured cloud adoption methodologies undertakingplanning, design and documentation, migration, transition, andongoing optimisation of non-complex services.Ensure solution designs adhere to industry best practices, to deliverrequired security and regulatory complianceEmbraces the adoption of Microsoft Framework related to M365 todrive efficiency, governance, and standardisation of repeatablesolutions.Ensure existing (and future) propositions are maintained and accurateDeliver Microsoft funded workshops on Microsoft governance and security productsActs as a Technical lead and mentor colleagues to share knowledge o Takes personal responsibility for the development of skills to ensure these remain up to date and relevant

Key KPI's Chargeable UtilisationCustomer satisfactionTechnical skills & certification (self-development) Key Experience Technical Architect level of knowledge and practical skills related to the productivity aspects of M365. This includes Tenant provisioning and security, Office 365, OneDrive, SharePoint, Identity and Access Management, Microsoft Teams, Copilot, Purview and Entra,SME knowledge of migrations: On-premise to CloudTenant consolidations and migrationsCloud to M365 Knowledge and experience with PowerShell and ability to write PowerShell scripts.Experienced in implementing Cloud solutions using structured methodologiesThis role has end-to-end delivery expectations associated with it, you must be comfortable with delivering workshop through to implementation of these services It's a bonus if you have: Microsoft certifications such as MS-102, MS-700, SC-300 or SC-401 · If you don't have these, we will help you acquire themExperience with Microsoft 365 Copilot, Copilot readiness
or content governance for AIExperience delivering Microsoft workshops, training or adoption sessionsStrong understanding of SharePoint information architecture or Teams lifecycle management Key Skills and Behaviours Excellent written and verbal communication skillsAble to interpret complex designs and architectures and work with technical instructionAdvanced troubleshooting and problem skills following methodical approach.Strong understanding of related Microsoft technologies e.g. Entra, defender etcStrong technical leadership, leading by example and desire to share knowledgeMeticulous attention to detailSelf-Starter and able to work with minimal supervisionTakes ownership and has a can-do attitudeAbility to build rapport, trust, and instil confidenceAbility to maintain a positive attitude and calm demeanour when under high pressureActive interest in cloud technologies, security, and personal development What we offer 33 days holiday (including bank holidays), increasing

Why join Intercity Technology - Professional Services Intercity is a long-standing Microsoft partner with a reputation for best-in-class M365 professional services, especially in modern work, collaboration and productivity transformation. You'll work with other Microsoft specialists to modernise customer environments, improve user experience, and enable smarter, more connected ways of working. We invest heavily in learning, certifications and career development - giving you the space to grow, specialise and deliver meaningful impact. The role: As a Microsoft 365 Productivity & Collaboration TA, you'll design, implement and optimise solutions that help customers communicate, collaborate and work more effectively. You'll focus on the core productivity stack, Teams, SharePoint, OneDrive, Exchange Online and Microsoft 365 Copilot, ensuring customers get the most out of the tools they use every day. This is a remote-first role, with monthly travel to our Meppershall site and occasional