Clinical Team Secretary / Administrator

An opportunity has arisen to recruit an experienced and highly motivated Clinical Team Secretary within the Community Adult Mental Health Team based at Brook House, Stockton although there may be a requirement for you to work at other Trust sites. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role., The successful candidates must have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information.

The successful candidate will be required to provide administrative duties for the multi-disciplinary clinical teams at Brook House. The successful candidate will need to have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential. The role mainly includes day to day admin tasks such as organising meetings, answering the phone to service users and other agencies, tending to the central email box and the minuting of clinical meetings. Some dictation is also required to support clinical staff. Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. Applicants must hold a Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Business Administration. Key skills in literacy and numeracy level 2 or O level/GCSE in Maths and English grade C or above are essential.,

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising completing demands and workloads.
• Experience of setting up and maintenance of administrative systems and processes.
• Experience of working autonomously and proactively., Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines., Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes., Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role, Level 3 in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
  
  We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.