Clinical Systems Trainer

We are looking for an enthusiastic motivated candidate whocandeliverhigh quality effectivetrainingon our clinical systems to colleagues.Training is delivered in personat various locations across the countyandvirtuallyviaMS Teams.

Through attendance at team/service line meetings, you will support staff by acting as an interface betweenclinicalservicesandDigital teams,identifyingtraining needs and providing targeted interventionsin order toprotect the integrity and accuracy of patient dataand ultimately, patientsafety.

If you arefriendly,a great communicator,enthusiastic about helping people andenjoy working withdigital tools then thisisa great roleproviding a crucial service to patient facing staff in the Trust.

Main duties of the job

Provide information, knowledge, and training, whererequired, toclinicalsystem users.

Proactively respond to queries and approved requests for support and training, through various channels such as face to face,telephoneand line of business, toensure safe and secure use ofclinicalsystems at all times

Actively seek feedback from staff in relation to the quality of training, recording this appropriately, so it provides a means by which to monitorand indicate improvements in the service

Facilitate and promote the collection ofaccurateand high-quality data on all Trustclinicalsystems, suggesting ways to enhance the work of teams and improve the use of systems whereappropriate.

Through approved governance frameworks such as CPRD groups, liaise with staffto interpret their business requirements and advice on solutions design, based on guiding principles, Trustpoliciesand procedures

Whereappropriate, activelyparticipateand comment on policies and procedures to be developed in relation to the use of information systems

Support user groups, e.g., admin focus group, clinical design authority, supporting DigitalTrainers toassistin data quality improvement asrequired

Developing support documents and FAQs for users

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.