Clinical Support Worker Band 3

As a Band 3 Clinical Support Worker on the Acute Medical Unit (AMU), you will play a vital role in delivering high-quality, patient-centred care within a fast-paced acute environment. AMU provides rapid assessment, stabilisation, and ongoing care for patients admitted with acute and often complex medical needs. Band 3 CSWs are essential to maintaining safe, effective, and responsive care by carrying out delegated clinical tasks and supporting the multidisciplinary team.,

• Assist patients with activities of daily living (personal hygiene, mobility, continence care, nutrition, hydration, pressure area care).[nhsjobs.com]
• Offer psychological and emotional support to patients and families.[nhsjobs.com]
? 2. Undertake delegated clinical tasks (Band 3 responsibility) National guidance states Band 3 CSWs undertake a range of delegated clinical care duties, such as:
• Monitoring and recording vital signs (e.g., BP, temperature, pulse, respirations).
• Blood glucose monitoring.
• Urinalysis, pregnancy testing.
• Basic wound care, simple dressings, catheter care.[rcn.org.uk]
These tasks extend the Band 2 AMU role and are necessary due to the higher acuity on AMU. ? 3. Recognise and report patient deterioration
• Carry out timely clinical observations (NEWS2) and escalate concerns immediately to registered nursing staff.[nhsjobs.com]
• Support early recognition of deterioration by completing clinical tasks within scope of practice (Band 3).[rcn.org.uk]
? 4. Support Registered Nurses and the Multidisciplinary Team
• Assist with clinical investigations and treatments appropriate to training level.
• Participate in safe transfers and escorting of patients to other departments.
? 5. Maintain high standards of documentation and communication
• Accurately record care delivered, clinical observations, and changes in patient status.
  
  This role requires compassion, strong clinical awareness, good communication, and the ability to work under pressure while ensuring patient dignity, safety, and comfort.
  
  The Acute Medical Unit is a dynamic area where patients are rapidly assessed and stabilised. This provides exposure to a wide variety of acute medical conditions, allowing continuous development of clinical skills, confidence, and decision-making. AMU at Walsall Healthcare NHS Trust supports safe, effective care with a strong multidisciplinary team approach, offering opportunities to contribute meaningfully to patient outcomes.
The Trust has invested heavily in upgrading and expanding its hospital services. This includes:
• A £170 million redevelopment of the Manor Hospital site.
• A new Urgent and Emergency Care Centre, which includes an upgraded AMU space.These improvements demonstrate the Trust's commitment to delivering modern, safe, and efficient acute care environments.
Walsall Healthcare NHS Trust is recognised for being a friendly, welcoming, and supportive workplace, with values based around:
• Respect
• Compassion
• Teamwork
• ProfessionalismThese values underpin daily working practices across the Trust and help build a positive culture where staff are encouraged, valued, and supported.