We are seeking a flexible, compassionate, and organised Clinic Support Worker to join our multidisciplinary team at Beacon House. This part-time role will support the day-to-day functioning of our nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs.
You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required - just the right values, willingness to learn, and attention to detail.
Key Responsibilities
Administrative and Record-Keeping Duties
· Maintain accurate and timely records on SystmOne (training provided).
· Make follow-up phone calls to patients and liaise with external services.
· Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking).
· Prepare and organise clinic spaces and paperwork for daily use.
· Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination.
· Assist in audit or outcome tracking work when required.
Clinical Support Tasks (Training Provided)
· Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation).
· Support vaccine delivery
· Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks).
· Support infection control and cleaning protocols within the clinical area.

Essential Desirable
· Compassionate and non-
judgemental · Previous admin or support role experience
· Good attention to detail · Experience with vulnerable populations
· Able to maintain confidentiality · Basic understanding of clinical procedures
· Team player with strong
communication · SystmOne or NHS IT system experience
· Willing to undergo full training · First Aid or HCA training
· Reliable and well-organised

Beacon House provides primary healthcare services to people who are homeless, in insecure accommodation or at risk of homelessness in Colchester
Trisha ProutActive 21 hours ago
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