Clinical Services Administrator

We are looking for a compassionate, organised, and adaptable Clinical Services Administrator to join our friendly Clinical Administration Team at Ashgate Hospice. This is a varied and rewarding role supporting Community Services, the Inpatient Unit (IPU), and Main Reception through a planned rotational working pattern. You will play an important role in ensuring patients, families, visitors, and clinical colleagues receive a professional, seamless, and compassionate service. The role includes a combination of administrative and reception responsibilities, including processing referrals, maintaining accurate patient records, supporting clinical systems, coordinating communication across services, and acting as a first point of contact for patients, families, and healthcare professionals. Working within a fast-paced and emotionally sensitive environment, you will need excellent communication and organisational skills, a calm and professional approach, and the, ability to prioritise, Provide high-quality administrative and reception support across Community Services, Inpatient Unit administration, and Main Reception. Support patient pathways through referral processing, maintaining accurate patient records, coordinating communication, and acting as a first point of contact for patients, families, visitors, and healthcare professionals while delivering a compassionate and professional service.

workload across different service areas, You will be supported through structured induction and ongoing training across all areas of the role. The service currently operates Monday to Friday; however, postholders may be required to participate in a shared rotational weekend and bank holiday rota in line with future service developments and operational needs. Ashgate Hospice is committed to creating an inclusive, supportive, and flexible workplace where people feel valued and able to thrive. We w

Ashgate Hospice offers free, specialist, compassionate care for adults living with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney and lung conditions. Based in North Derbyshire, we support people and those important to them through a range of free and fee-paying services. Each year, we support over 2,640 people, helping them to manage symptoms, stay informed about their care, and maintain the best possible quality of life from diagnosis onwards. We also provide vital support to those important to them, including practical and emotional support, as well as bereavement care when someone has died.