Clinical Service Manager

Are you an experienced clinical leader looking for an opportunity to shape the future of community-based urgent and acute care? Were looking for an experienced Clinical Service Manager to provide strategic, operational and clinical leadership across our Swale Virtual Ward and Urgent Community Response services. This is an influential role with the opportunity to lead services that help prevent avoidable hospital admissions, support earlier discharge and enable more people to receive high-quality care within their usual place of residence. Youll take responsibility for the safe and effective day-to-day delivery of both services while also looking ahead, developing pathways, building partnerships and identifying opportunities to transform how care is delivered. Leading a multidisciplinary workforce including Advanced Clinical Practitioners, Registered Nurses and Healthcare Assistants, youll create an environment where colleagues are supported to develop, innovation is encouraged and patient
safety and quality remain at the centre of decision-mak, As a Clinical Service Manager at HCRG Care Group, you are tasked with providing leadership across Swale's Virtual Ward and Urgent Community Response services. This senior position involves strategic oversight, clinical governance, and operational management to prevent hospital admissions and support discharges. You will lead multidisciplinary teams composed of Advanced Clinical Practitioners, Registered Nurses, and Healthcare Assistants, fostering a culture of innovation, safety, and quality care. You will also collaborate with partners from primary care, ambulance services, and social care to ensure seamless patient transitions. Driving service transformation, workforce planning, and financial management are key components of this role, requiring robust stakeholder management skills and a dedication to continuous service improvement.

HCRG Care Group is a healthcare organization committed to delivering transformative community-based medical services. They offer extensive healthcare services designed to improve patient care quality while prioritizing community health solutions. At the core of their mission is providing accessible, people-centered care. HCRG strives to reduce hospital visits by improving at-home care options, including shaping Virtual Ward services and multidisciplinary care teams. As an organization, they emphasize innovation, continuous professional development, and integrated healthcare pathways to make significant improvements in patient outcomes. Their inclusive culture supports team collaborations across healthcare boundaries to deliver effective, safe care.