Clinical Receptionist and Booking Clerk - Clinical Therapies

We are recruiting multiple candidates to join our Clinical Therapies Administration Team at Doncaster and Bassetlaw NHS Teaching Hospitals. Hours: 30 to 37.5 per week (to be agreed at interview). This is an exciting opportunity to work within a highly committed and supportive team, delivering a professional, first-class reception and booking service within the Clinical Therapies Department. A flexible approach to working patterns is essential, in line with the Clinical Therapies Service Policy. Across site work is an expectation of this role and staff may be expected to work at any of the Trusts sites. We are fully committed to staff development, offering regular appraisal and actively encouraging and supporting ongoing training and professional development. If you are organised, customer-focused, and thrive in a busy healthcare environment, we would love to hear from you., Provide administrative/reception service support to facilitate the patient pathway Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales. Ensure accurate data recording using SystmOne, CaMIS and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates., If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you're applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process. For example, AI responses… 1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants. 2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers 3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation. + Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed. + We reserve the right to close down this advert early should there be a high number of applicants. + The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. + All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities. We offer a range of benefits to support our people including

• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.