Clinical Pathway Navigator

General administrative duties for the department such as managing all correspondence reviewing EPR through post navigation, uploading results, identify any escalated actions any correspondence suitable for own response - produce relevant correspondence for consultant's reply., Manage referrals received by the specialty by working closely with clinicians to ensure that patients are placed on the correct clinical pathway., 1.1 General administrative duties for the department such as managing all

correspondence reviewing EPR through post navigation, uploading

results, identify any escalated actions any correspondence suitable for

own response - produce relevant correspondence for consultant's

reply.

1.2 Ensure copies of letters, discharge summaries etc. are sent, on

request, within the agreed timeframe where appropriate.

1.3 Review the actions and instructions generated on EPR when

requested e.g. ensuring that correspondence or test results are sent

to a clinician in a different specialty.

1.4 Support the team in answering telephone calls and dealing with

enquiries in a helpful and courteous manner, using initiative and

discretion or directing the call to the appropriate staff member.

1.5 Ensure requests from clinicians/nursing staff for clinic changes,

cancellations and creations are processed with the appropriate team

in accordance to trust policy.

1.6 Respond to requests from clinicians to type up urgent letters when

required.

1.7 Ensure all patient demographics and contact details are kept up to

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.