Clinical Health Connector
BUCKINGHAMSHIRE HEALTHCARE NHS TRUST, Aylesbury, Buckinghamshire
Clinical Health Connector
Salary not available. View on company website.
BUCKINGHAMSHIRE HEALTHCARE NHS TRUST, Aylesbury, Buckinghamshire
- Part time
- Permanent
- Onsite working
Posted 2 days ago, 4 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 40bcb17ece4a401fbfe9c2e8064cf2aa
Location ref: Aylesbury, Buckinghamshire
Full Job Description
The Health Connector will play a vital role in ensuring the public of Buckinghamshire receive the right care, in the right place, at the right time. You will be responsible for welcoming, coordinating and managing all incoming contacts coming into the Health on the High Street sites, ensuring every interaction contributes to improved health outcomes - Making Every Contact Count (MECC).,
- Assist in the collection and management of health-related data.
- Provide exceptional customer service to patients and visitors.
- Support the healthcare team in various administrative tasks.
- Ensure accurate and timely documentation of patient information.
- The role will involve working independently with support and escalation routes in place.
In this role, you will guide the public to appropriate services and healthcare professionals, delivering a high-quality, patient-centric experience. You will provide telephone and administrative support, demonstrating exceptional communication skills and the ability to work efficiently under pressure in a fast-paced environment. Proficiency in IT systems, digital platforms, and communication channels - including telephone, online, and chat services - is essential., Previous experience in data collection and customer services is highly advantageous. - Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Attention to detail and organisational skills.
Why colleagues think we are"a great place to work!" What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
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About this company
BUCKINGHAMSHIRE HEALTHCARE NHS TRUST
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