Clinical Director for Urgent Care

The Clinical Director for Urgent Care role will bring a forward thinking and strategic perspective to the delivery of urgent care in Newcastle and will work closely with operational and nursing leads to drive service development. For the right candidate, there is an opportunity for this position to be combined with the 'GP Governance Lead for Urgent Care' role also out to advert. In this scenario, clinical sessions would be adjusted to account for 4 management sessions per week. The GP Clinical Director will be jointly accountable to NGPS and NuTH and supported by both organisations. If you would be interested in a combined role, please apply via CV to both positions. For any queries, please contact: emily.maughan1@nhs.net Main duties of the job In line with the Urgent and Emergency Care Plan, and NHS 10-year plan, the Clinical Director for Urgent Care role aims to:

• Maximise efficiency across urgent care, and reduce waiting times
• Seek opportunities to effectively manage patient flow, including redirection of patients to the most appropriate service
• Integrate urgent care and access with neighbourhood working, in line with the NHS 10-year plan
• Enhance GP links with Same Day Emergency Care (SDEC)
• Support winter preparedness, Strategic development of urgent care services in line with national strategy and local priorities
• Review and develop internal and external pathways
• Oversight and delivery of effective access and streaming to appropriate services, ensuring patients are seen by the right service and the right clinician
• Maximise the efficiency of urgent care, and support achievement of performance targets and KPIs
• Work as part of the wider system to develop the urgent care service, including General Practice, Community Services and Integrated Neighbourhood Teams
• Provide medical leadership in the planning, implementation and monitoring of service delivery
• Effectively network and work collaboratively with internal and external partners to effect change and develop services
• Work closely with the GP Governance Lead to deliver effective and high-quality GP input across urgent care
• Support workforce development and training
• Develop relationships and work effectively across departments, including with the Clinical Director for Urgent and Emergency Care within the Clinical Board, Clinical Board Chair for Medicine, Emergency Care and Community, Board Director of Operations, Matrons, Head of Nursing, General Manager and service leads
• Complete clinical sessions across the UTC sites
• Comply with all Trust policies and procedures
• Ensure the handling of highly sensitive and confidential information is managed correctly and securely in line with both statutory and Trust policy
• Promote and maintain a positive culture which supports the Trust's values and prioritises the well-being of staff
• Work within applicable regulations, governance arrangements, and ethical frameworks
  
  Experience of transformative clinical leadership
• Experience in leading complex change management
• Demonstrates a high level of professional practice and experience in disease management
• Experience of collaborative and multidisciplinary team working
• Previous and current experience of working in primary care and an urgent care setting, including management of acute illness/injury in the UK, The ability & willingness to travel to sites
• Member of defence union (MPS/MDU)
• Evidence of an annual NHS appraisal
Desirable
• Full driving licence
Skills Essential
• Excellent written and verbal communication skills
• Skilled in service development and management
• Ability to network and build collaborative relationships
• Excellent organisation and time management skills
• Ability to use initiative and judgement
• Strong leadership skills, Forward thinking and strategic perspective to the delivery of urgent care
• Proactive, flexible and positive attitude
• Demonstrates personal and professional integrity
• Personable and approachable
• Commitment to the delivery of high-quality care and continuous service improvement, Fully Qualified GP MRCGP for at least 3 years
• GMC full registration and currently on a performers list
• Certificate of Completion of Training (CCT)
• Evidence of a commitment to continuing professional development
• Possess a valid UK work permit (if appropriate)
Desirable
• Higher postgraduate educational activities in relevant fields
Person Specification Experience Essential
• Experience of transformative clinical leadership
• Experience in leading complex change management
• Demonstrates a high level of professional practice and experience in disease management
• Experience of collaborative and multidisciplinary team working
• Previous and current experience of working in primary care and an urgent care setting, including management of acute illness/injury in the UK, Fully Qualified GP MRCGP for at least 3 years
• GMC full registration and currently on a performers list
• Certificate of Completion of Training (CCT)
• Evidence of a commitment to continuing professional development
• Possess a valid UK work permit (if appropriate)
Desirable
• Higher postgraduate educational activities in relevant fields
  
  The Clinical Director for Urgent Care post is an exciting opportunity to deliver transformative change to the newly established 'front door' and existing urgent treatment centres at Newcastle Upon Tyne Hospitals NHS Foundation Trust (NuTH). We are seeking an experienced GP with a comprehensive understanding of urgent care priorities and strategy, and appetite to develop services to deliver outstanding patient care., Newcastle GP Services (NGPS) is an ambitious and innovative membership organisation, providing support to 27 GP Practices across Newcastle. A small, friendly and professional team based in Gosforth, we deliver a range of services, including GP cover across Urgent Treatment Centres, mobile outreach clinics, managing a primary care staff bank, as well as providing financial and administrative assistance to Primary Care Networks in the city. Our mission is to ensure that voice of Newcastle Primary Care is heard, and that we work on behalf of our members to deliver services at the right scale.
NGPS are delighted to be working with NuTH to offer an opportunity for a highly motivated, ambitious individual to join the Urgent and Emergency Care team. The Newcastle upon Tyne Hospitals NHS Foundation Trust (NuTH) is one of the most successful teaching NHS Trusts in the country. With one of the highest number of specialist services of hospitals in the UK, and around 14,000 staff, they are one of the regions major employers. NuTH have a long-standing reputation for high quality clinical care with commitment to excellence reflected in consistent performance at the highest level. NuTH are committed to being an employer of choice offering staff superb benefits, looking after their wellbeing, and providing access to high-quality education, training, career progression and support which enables them to provide healthcare at its best with people at our heart.