Clinical Advisor

The Role Use your clinical expertise to help patients get the right care, first time. Every day, thousands of people contact NHS 111 looking for urgent advice, reassurance and clinical support. As an IC24 Clinical Advisor, you'll be at the heart of those conversations. Using your professional judgement, advanced assessment skills and NHS Pathways, you'll assess patients over the phone, provide evidence-based clinical advice and ensure they receive the right care, from the right service, at the right time. No two calls are the same. One moment you could be supporting a worried parent whose child has developed a fever. The next, assessing a patient with chest pain, helping someone experiencing a mental health crisis or identifying safeguarding concerns that requires immediate action. Working as part of a multidisciplinary team, you'll combine your clinical expertise with excellent communication skills to make safe, timely decisions that have a direct impact on patient care and outcomes., Use your clinical expertise to help patients get the right care, first time. Every day, thousands of people contact NHS 111 looking for urgent advice, reassurance and clinical support. As an IC24 Clinical Advisor, you'll be at the heart of those conversations. Using your professional judgement, advanced assessment skills and NHS Pathways, you'll assess patients over the phone, provide evidence-based clinical advice and ensure they receive the right care. This role involves managing complex calls, supporting patients through difficult situations, and making timely clinical decisions. You'll provide clinical guidance, work collaboratively with colleagues, and maintain professional excellence. The role requires a commitment to training and developmental opportunities. Flexibility across a 24/7 rota is needed, and previous telephone triage or NHS Pathways experience is welcomed but not essential. Employment is subject to proof of eligibility to work in the UK, satisfactory references and an
Enhanced DBS check with Barred Lists.

Integrated Care 24 (IC24) is a leading not-for-profit social enterprise providing NHS 111, GP Out of Hours, primary care, and urgent care services to more than six million patients across the UK. At IC24, you'll join an experienced multidisciplinary team committed to delivering outstanding patient care while supporting one another every day. You'll receive comprehensive induction, ongoing clinical supervision, and continuous professional development to help you grow throughout your career. IC24 focuses on improving patient care while creating an environment where colleagues feel valued, supported, and empowered to develop. They are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. With a dedication to creating an inclusive environment, IC24 welcomes brave ideas and brave people to join their team.