Clinic Supervisor - Edgware, London

We are seeking a proactive Clinic Supervisor to manage the daily operations of our Edgware branch. This is a key role that combines clinic coordination, people management, patient service, and local business development. As Clinic Supervisor, you'll be the face of the clinic for both patients and professional referrers, ensuring operations run smoothly, clinical spaces are properly maintained, and patients receive a seamless and professional experience. You'll also take an active role in nurturing relationships with GPs, specialists, and healthcare providers., Clinic Operations & Administration

• Oversee daily operations to ensure the smooth and professional running of the Edgware clinic
• Prepare daily clinic lists for imaging teams
• Ensure consulting and imaging rooms are clean, fully stocked, and clinic-ready
• Perform daily invoicing and work closely with central finance on payment reconciliation
• Handle walk-in and phone-based bookings, take payments, and manage telephone and email queries
• Ensure accurate and timely records of patient attendance, payments, and service usage
• Conduct weekly and monthly stock checks and order medical/admin supplies in advance
• Maintain good relationships with suppliers and manage delivery logistics
• Be the on-site point of contact for staff support, scheduling adjustments, and issue escalation
• Respond to referrer queries promptly and professionally
• Coordinate occasional outreach or marketing efforts to promote clinic services
• Provide a warm, professional, and reassuring welcome to all patients and visitors
• Maintain a high standard of customer service, ensuring privacy and respect at all times
• Handle sensitive or urgent enquiries with discretion and efficiency
• Provide cover at our other clinics if required
  
  TIC Health is a leading provider of private medical services in England, with clinics based in Harley Street, Edgware, Romford, Reading, Rochdale, and Milton Keynes. We specialise in private GP services, cardiac screening, and advanced diagnostic imaging. Our friendly, forward-thinking team is committed to delivering rapid access to medical diagnostics and exceptional patient care in a professional yet welcoming environment.