Clinic Receptionist

Working weekends, you will play a vital role at the heart of the clinic, welcoming patients and supporting the smooth running of our private services. As an integral member of a dedicated and compassionate team, you'll deliver a friendly, professional experience while working closely with clinicians to help provide outstanding patient care. This role will support Spire Wimbledon Clinic Saturday 9am to 1pm. There is potential for over-time and additional days ad-hoc.,

• Welcome all visitors to the clinic in a polite and courteous manner and ensure all patients are appropriately briefed for their appointment.
• Manage and maintain our appointment diaries and ensure future appointments are booked correctly.
• Liaise with patients regarding the payment of their treatment. This involves processing cash and card payments.
• Ensure that the reception and waiting area is always kept tidy and presentable.
• Complete daily reception tasks such as inputting new patient's data, scanning and restocking rooms.
• Opening and closing of clinics when needed.
• Answer incoming telephone calls in a professional manner, and support clinical staff where a patient is going to be late or needs to reschedule their appointment.
• Accurately process referrals and contact patients via phone and email to book their appointments.
• Send clinical letters and reports by post and/or electronic means.
  
  A strong team player with a genuine commitment to putting patients and customers first.
• Proactive and confident using your own initiative, with the ability to adapt to changing priorities.
• Comfortable working independently, using sound judgement and problem-solving skills when lone working.
• Adaptable, flexible, and keen to learn new skills on the job., Excellent written and spoken communication skills.
• Strong administration skills with exceptional attention to detail.
• Strong I.T. Skills and can work on multiple systems and platforms.
  
  As part of Spire Healthcare, we're proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.
  
  We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:
• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility
We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group Equality Diversity & Inclusion We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:
• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation
Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.