Clinic Coordinator : Dermatology - Waters Green, Macclesfield

An exciting opportunity has arisen within the Dermatology Department for a full-time Clinic Coordinator to join our team. You will be joining a well-established team within a busy and fast-paced department. The successful candidate will play a key role in coordinating and monitoring outpatient clinics and waiting lists, ensuring appointments are managed effectively and patients are seen in a timely manner. The role will also involve supporting the management team and medical secretaries with clinic-related queries, helping to maintain the smooth day-to-day running of the service. We are looking for an organised, proactive and motivated individual who can work effectively as part of a team, demonstrate excellent communication skills and manage competing priorities in a busy environment., An example of duties will be:

• Reviewing clinic slot utilisation.
• Managing clinic templates.
• Managing 2 week wait patient referrals
• Monitoring ASI's & management of escalations.
• Answer appointment enquiries.
• Making New and FU appointments.
• Managing clinics and waiting lists
• Data input
• RTT report validation
• Booking of Minor Op procedures
• Cover in the absence of Bookings team leader
• Email and telephone queries
• Answering live phone calls from patients
• Supporting in the cashing up of clinics
  
  + Excellent accuracy, organisational and communication skills.
+ Excellent interpersonal skills. + Be a team player. + Able to work under pressure and meet demanding deadlines. + A high level of concentration is required and attention to detail. + Meticulous accuracy is essential in order to maintain service levels.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008. We employ almost 5,000 members of staff, provide around 540 hospital beds, with arange of services including accident and emergency, maternity, outpatients, therapies, and children's health. The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a uniquelocal health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal. During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.