Clienteling Commercial Assistant

£30,000 12-Month Contract | Immediate Start A rare opportunity has arisen to join one of the world's most iconic luxury retail brands within their high-performing Clienteling team. This is the chance to be part of a business renowned for timeless style, innovation, and delivering an unrivalled customer experience across the global luxury market. If you are commercially minded, creative, data-driven, and passionate about premium retail experiences, this role offers the perfect next step. The Opportunity Working within a fast-paced and highly collaborative environment, you will support the execution of personalised client engagement strategies designed to drive customer loyalty, increase lifetime value, and create meaningful one-to-one connections with high-value clients. This is an exciting role for someone who enjoys combining creativity with analytics and wants to play a direct part in driving sales performance through elevated customer communication. Key Responsibilities
Deliver end-to-end targeted client outreach campaigns from concept through to launch and performance analysis Create engaging and personalised communications that support seasonal campaigns, new launches, in-store activations and key cultural moments Work closely with creative and studio teams to produce premium content that reflects luxury brand standards Support retail teams with toolkits, guidance and best practice to maximise client engagement opportunities Build and maintain communication calendars across regions and customer segments Analyse campaign results, weekly trade reports and customer behaviour data to identify growth opportunities Conduct competitor research to ensure campaigns remain innovative and market-leading Help shape exceptional customer journeys that increase retention, conversion and repeat spend About You Experience within luxury retail, premium retail, CRM, marketing or customer engagement Commercial mindset with strong analytical
skills Highly organised with the ability to manage multiple projects simultaneously Confident communicator who thrives working with multiple stakeholders Passion for delivering premium customer experiences Proactive, solutions-focused and eager to improve processes Why Apply?
Join a globally recognised luxury retailer Gain exposure to high-level commercial and marketing strategy Work in a stylish Central London office with hybrid flexibility Excellent experience for those looking to build a career in luxury retail, CRM or commercial marketing Be part of a brand known for quality, prestige and innovation This is an outstanding opportunity for someone looking to build their career with a market-leading luxury business