Client Services Coordinator (Accounts)
Royal Veterinary College, North Mymms, Hertfordshire
Client Services Coordinator (Accounts)
Salary not available. View on company website.
Royal Veterinary College, North Mymms, Hertfordshire
- Full time
- Temporary
- Onsite working
Posted today, 4 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 643cf40e33814f52aff265189f9f73c9
Location ref: North Mymms, Hertfordshire
Full Job Description
Greeting clients and providing a warm, welcoming experience
Handling and accurately processing client and patient information
Identifying and resolving discrepancies quickly and efficiently
Dealing with incoming calls and emails
Processing card and cash payments
Ensuring consents completed, relevant deposits/ insurance documents taken as time of patient admission
Closing patient files, ensuring payment taken at time of discharge
Processing and sending insurance claims in a timely and accurate manner
Liaising with clinical, non-clinical, and other internal departments
We are seeking an experienced and resourceful Client Services Co-Ordinator to join our unique and busy veterinary hospital.
This is a vital front-facing role that requires a high level of professionalism, empathy, and organisational skill. You will be the first point of contact for our clients and play an essential role in delivering exceptional service and support throughout their journey with us.