Client Relationship Officer

Responsible for maintaining and expanding a book of business with high-yield and/or large accounts and meeting personal sales targets and is accountable for a portfolio of a mid-large sized team of sales professionals representing a broad region or a mid-sized industry.

Advises the industry or region on organization standards and best practices for account retention and expansion including opportunity identification through targeted market research, quantitative and qualitative presentation development and organization political awareness.

Develops methodologies for account prioritization and opportunity prioritization as dictated by the external business environment, competitor standing, account relationship status and the internal business strategy.

Approves major account delegation decisions leveraging an acute awareness to external market/industry factors, sales team capabilities, and cross-functional input and intervenes when conflicts or at-risk status accounts are escalated.

Develops and executes a market or industry specific expansion and marketing strategy informed by insights garnered from team members, competitor positioning, and the external and internal business environments to grow the sales portfolio.

Delivers appropriate custom solutions to accounts and advises on custom solution development for major portfolio accounts that sufficiently understand and address account objectives and expectations.

Manages the performance and human capital strategy, including hiring and talent management for a large team.

Becomes a frequent attendee and participant in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X., Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.