Client Pensions Associate

As a Client Pension Associate, you'll become an expert in our pensions service, working closely with experienced pension professionals to ensure our clients receive a seamless and accurate service. This is a hands-on role where you'll help deliver a market-leading pensions offering used by schools, businesses and public sector organisations across the UK.
This role will see you:
Develop a strong understanding of multiple pension schemes, rules and procedures
Process client pension changes and monthly returns accurately and on time
Work closely with internal teams and external stakeholders to resolve queries
Support continuous improvement and efficiencies across our processes
Build expert knowledge in both pensions and payroll solutions
If you've got brilliant attention to detail, confidence working with data and a genuine desire to grow into a specialist role, this is an opportunity to accelerate your career with a UK market leader.
Why IRIS?
At IRIS, we help organisations "get it right first time, every time." Our award-winning technology, strong market reputation and fast growth mean you'll be joining a business where you can develop fast and be part of our success story.
You'll also benefit from:
Full on-the-job pensions training
Clear progression routes
Industry-leading tools & technology
A collaborative, supportive and high-performing team

We're open to a range of professional backgrounds, but we want people who are:
Customer-focused and curious
Confident communicating and problem-solving
Ready to learn, develop and progress
Motivated by delivering great outcomes efficiently
Comfortable working in a fast-moving environment
No prior pensions experience? That's fine. We care more about mindset, accuracy and the desire to develop your knowledge.

IRIS Software Group is one of the UK's largest and fastest-growing software businesses. Backed by HG Capital and trusted by over 120,000 customers internationally, we power the payroll, HR, education, finance and accountancy systems that keep the UK running. 91 of the Top 100 UK accountancy firms rely on our solutions, and 20% of the UK workforce are paid using IRIS software.
Now, we're expanding our pensions operations team and we're looking for ambitious talent to join us as a Client Pension Associates., As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child's school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It's vital these mission-critical functions work first time, every time.
That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Leading
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Excelling
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Growing
Offering regular training and development programmes tailored to each employee's development needs and providing a commitment to a 'learning culture' which shares knowledge, best practice and our long-standing expertise between employees.
Listening
We're committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Sharing
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.