Client Executive

We are looking for a Senior Client Executive to join our Boots Media Group partnership. In this role, you will sit at the heart of BMG's agency relationships, owning end-to-end campaign management from briefing and booking through to activation. You'll work closely with media agencies, brands, Boots teams and BMG stakeholders to deliver standout retail media campaigns that meet client goals and reflect the high standards Boots is known for.,

• Managing the full campaign lifecycle from briefing and booking through to campaign go-live.
• Coordinating campaign setup, including creative assets, trafficking materials and internal approvals.
• Keeping campaign records, booking systems and status trackers accurate and up to date.
• Acting as the main day-to-day contact for media agency partners.
• Building strong working relationships across agencies, brand clients, Boots and BMG teams.
• Supporting the Agency Sales Lead with incremental revenue opportunities across agency accounts.
• Helping agencies understand the value of Boots' audience, data and retail media products.
• Working with internal teams across marketing, in-store and onsite to keep campaigns aligned with Boots' wider priorities.
• Spotting risks, delays or issues early and driving solutions with minimal disruption.
• Supporting pipeline management, forecasting and WIP updates for agency growth opportunities.
  
  If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role., We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team., Proven experience in account management, campaign management or client servicing within media, advertising or retail media.
• Strong organisational skills, with the ability to manage multiple campaigns, deadlines and priorities at once.
• Confidence building trusted relationships with media agencies, brand clients and internal stakeholders.
• A proactive, solutions-focused mindset, with real ownership and accountability.
• Strong communication skills, including the ability to manage expectations clearly and professionally.
• An understanding of multi-category campaign delivery, ideally across health, beauty, wellness or pharmacy.
• Knowledge of retail media, digital ad operations, ad trafficking, programmatic media, media planning or booking platforms would be a bonus.
• Experience working within or alongside a major UK retailer, Boots or BMG would be helpful but isn't essential.
  
  Own high-impact agency campaigns for Boots Media Group, connecting leading brands with millions of engaged health, beauty and wellness shoppers., Level: Senior Executive-level role (this is the level before a Manager), supporting agency partnerships and campaign delivery across Boots Media, At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We're looking for brilliant, diverse talent who want to grow with us-people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you're someone who stays honest, stays hungry, stays foolish, and has fun, you'll feel right at home here. We value those who take ownership of their growth and bring fresh perspectives. That's why we're committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it's not just about filling a role but building the future together.
• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly "Learning Fund" for learning
• 4 extra Wellbeing Days off per year
• 4pm finishes every Friday
• Flexible and hybrid working