Client Care & Lead Coordinator
Postaladdress Uk, Crooked Billet, Merton
Client Care & Lead Coordinator
Salary not available. View on company website.
Postaladdress Uk, Crooked Billet, Merton
- Full time
- Permanent
- Onsite working
Posted today, 29 Apr | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: be94e13fa4614bf3a3cce603dde82cb2
Location ref: Crooked Billet, Merton
Full Job Description
Cordomus is looking for an organised, confident and personable Client Care & Lead Coordinator to help manage enquiries for our growing bathroom renovation business. This role is ideal for someone who enjoys speaking to customers, keeping things organised and making sure no enquiry is missed. The role will include: Responding to new enquiries by phone, email, website, WhatsApp and lead platforms
Qualifying bathroom renovation enquiries
Booking surveys and appointments
Sending clients pre-survey information
Following up after appointments and estimates
Updating the CRM or lead tracker
Helping collect reviews and testimonials
Supporting the office and project team with client communication The right person will be: Organised and reliable
Comfortable speaking with homeowners
Good at following up politely and professionally
Able to keep accurate records
Confident using email, spreadsheets and CRM-style systems
Interested in interiors, bathrooms, property or construction