Client Care Coordinator (Oxford)

Looking for a role where organisation, client service, and compassion come together? As a Client Care Coordinator, youll play a vital role in supporting people accessing essential reproductive services.

Based at our Regional Treatment Centre, youll be a trusted first point of contact, helping to create a positive and professional experience for every client. Your responsibilities will include managing appointments, handling confidential information, responding to enquiries, and supporting the smooth day-to-day running of the service.

Were looking for someone with experience in customer service, reception, or a similar role who is highly organised, adaptable, and confident managing multiple priorities. Youll communicate with empathy and professionalism, even in a busy environment.

Flexibility and the ability to travel are essential, as occasional support may be required at our Chesham or Reading sites. In return, we offer free parking at all locations, travel reimbursement outside the Oxford centre, opportunities to develop new skills, and the chance to build a rewarding career within a supportive and inclusive team.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.