Client Care Assistant (CCA)
Medivet View All Jobs, Foots Cray, Bexley
Client Care Assistant (CCA)
Salary not available. View on company website.
Medivet View All Jobs, Foots Cray, Bexley
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 31 Jul | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 6bbfdd64794b486bb981507cba135be8
Location ref: Foots Cray, Bexley
Full Job Description
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage the impact of emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to ensure appointment availability is optimised to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for clients to book online
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
You're skilled at providing exceptional client facing care, with excellent reception skills. You'll have good numeracy skills, with experience of using online appointment booking systems. You're a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable. - Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary Annual leave
- 5 weeks' annual leave plus Bank Holidays, rising with length of service
- Extra 'Day for You', a paid day off just for you Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
holiday cover. Your career means more than a rota and a job title, that's why we offer: Health and wellbeing
Direct job link
https://www.jobs24.co.uk/job/client-care-assistant-cca-127129443