Upload your CV
Go to job search

Client Care Advisor - Huddersfield

Pets at Home Limited, Huddersfield, Kirklees

Client Care Advisor - Huddersfield

Salary not available. View on company website.

Pets at Home Limited, Huddersfield, Kirklees

  • Part time
  • Permanent
  • Onsite working

Posted today, 27 Apr | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: f3549f44eaea4a4f9c4e97228cf37834

Location ref: Huddersfield, Kirklees

Full Job Description

  • Your focus will be to provide an exceptional service to our clients and the very best care for their pets, acting as a key link between clients and the clinical team.
  • Building strong relationships with clients, their pets, and the wider practice team will be central to your success.
  • You will ensure every client receives outstanding service during their visit, leaving satisfied and confident they will return.
  • You will greet clients warmly, offering support, guidance, and expertise, while confidently managing payments and future bookings.
  • You will help coordinate the smooth running of day-to-day practice operations using our online booking system, so strong computer literacy is essential.
  • Work collaboratively with team members to ensure the reception and all practice areas are always maintained to a high standard of cleanliness and presentation.
  • Comply with all Health & Safety regulations and adhere to local policies within the surgery

    If you enjoy delivering excellent service and working as part of a supportive team, we have the perfect opportunity for you at our Huddersfield Vets for Pets practice., You are the friendly, welcoming face for clients and their pets when they arrive at the practice.
  • You keep yourself up to date with practice services and additional offerings so you can confidently provide guidance.
  • You are calm, attentive, and consistently focused on client needs.
  • You bring enthusiasm and drive, with a genuine passion for service and a love of animals.
  • You are able to handle a range of situations, from supporting clients through difficult news to sharing the excitement of a new puppy's first visit.
  • Your personality helps create a warm, welcoming atmosphere within the practice alongside your colleagues.
    • In short, you thrive in a busy environment, enjoy helping people and their pets, and are motivated to make a real difference every day.

    This is a part-time role working 25.5 hours per week, between 8:30am and 7:00pm, with a salary of up to 12.90 per hour., We offer a range of benefits including a 20% discount at The Vet Group, Pets at Home, and The Groom Room, access to discounts and cashback schemes, in-house career development opportunities, a pension scheme, and generous holiday allowance.

Direct job link

https://www.jobs24.co.uk/job/client-care-advisor-huddersfield-126750530
Relevant jobs